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Identity and Access Management Services

Your goal is our goal: Ensuring your sensitive data is only accessible to the right identities.

Baidam delivers tailored identity and access management (IAM) services to Australian government and enterprise organisations. We’re committed to preventing confidential data from falling into the wrong hands due to compromised credentials and poorly governed or outdated user permissions.

We believe that IAM is more than just software – it’s a foundational element of security control. That’s why our IAM solutions are designed to reduce risk, simplify access complexity, and strengthen governance, while delivering visibility, accountability, and controlled access.  

CONTACT FORM

Discuss your IAM needs

CALL US

1300 224 326

Aiming for improvement?

We can help you get audit-ready.​​​​

For governments and enterprises, identity governance is a mandated compliance requirement (explicitly referenced in the ISM, Essential Eight, ISO 27001 and IRAP frameworks). Our ongoing IAM model is especially valuable when you're preparing for, achieving, or maintaining certification or assessment, ensuring your identity controls remain current and audit-ready.

Identity and access management services designed to support our most sensitive sectors

Baidam's comprehensive IAM services are designed to support governance and compliance. We go beyond just establishing and defining access conditions and setting oversight parameters to provide design, policy development, implementation, and advisory support.

And as we don't believe in a one-size-fits-all service model, we scope our services to your environment, compliance requirements, and the maturity level you're working toward.

 

Nothing in this world stays the same, so we treat IAM governance as an ongoing, structured engagement. This means that our advisory support evolves along with your environment. Throughout the engagement, we provide periodic access reviews, policy updates, and compliance reporting to ensure that your identity controls remain tightly aligned to your systems and employee turnover.

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IAM services that replace access challenges with control and compliance

Identity theft is one of the more common and simpler ways in which attackers can access your systems. Poorly governed access creates the perfect conditions for identity theft. 

Although identity theft itself may be a simple (but devastating) strategy, stopping it isn’t. It requires an entire framework of IAM policies, processes, and technology to control how your users and systems - internal and external - are identified and authorised within your environment. 

How do Baidam use IAM to reduce your risk profile? We:

  • Address the danger within: By setting up least-privileged access limits, we can prevent your employees and contractors from deliberately misusing their access or making inadvertent errors.

  • Curtail credential compromise: With enforced MFA, conditional access policies, and anomaly detection, we reduce the ability of cybercriminals to use compromised credentials for unauthorised access. 

  • Limit privileged access: Introducing privileged access management (PAM) controls, like just-in-time access, session recording, and approval workflows, means we can prevent misuse of your valuable all-access admin accounts. 

  • Manage the remote workforce: We implement adaptive access policies and continuous verification controls to ensure your remote workers don’t use unmanaged devices, networks, and identities to increase the attack surface.

  • Lock down the implicit trust model: Our application of continuous verification underpins a “never trust, always verify” zero-trust approach to replace legacy ‘trust all insiders and their devices’ perimeter-based security.

CONTACT FORM

Discuss your IAM needs

CALL US

1300 224 326

Get in touch

Talk to one of our IAM specialists today

If your organisation needs to uplift its identity governance, implement structured access controls, or prepare for ISO 27001, IRAP, or Essential Eight compliance, we have the experience to help.

01

IAM architecture design

We design an IAM architecture aligned to your organisational structure, defining how identities are created, how access is provisioned, how roles are structured, and how the model integrates with your systems and cloud environments.

02

Policy and governance development

We develop the access policies and identity governance framework your organisation requires, including access control, privileged access, identity lifecycle procedures, and role definitions. Policies are aligned to relevant frameworks, including the ISM and Essential Eight, and structured for audit and assurance purposes.

03

Access control implementation

We implement and configure access controls across your environment, including MFA enforcement, conditional access, RBAC, and directory services, with testing and validation against defined policy requirements before handover.

04

Privileged access management (PAM) integration

We design and implement PAM controls, including just-in-time access, privileged session management, and approval workflows to restrict, monitor, and audit administrative access across your environment.

05

Identity lifecycle processes

We design and implement identity lifecycle processes and automations to ensure access is granted appropriately, adjusted as roles change, and revoked promptly when employment or engagement ends.

06

Ongoing IAM advisory

We provide ongoing IAM advisory through scheduled reviews, gap analysis, and uplift recommendations to keep your identity governance framework current as your organisation evolves.

All of our IAM services are designed and delivered within Australia and meet the stringent security requirements of government and enterprise customers.

Role-based access

Setting permissions based on roles, creating a consistent and auditable access model across the organisation that meets compliance requirements.

Access controls

Enforcing least-privilege principles across systems, applications, and data to limit the damage caused by unauthorised access.

Managing the full lifecycle of an identity from provisioning through to offboarding with access that reflects current employment, role, and need.

Identity lifecycle management

Determining what systems and data an authenticated identity is allowed to access based on their defined role, and your policies.

Authorisation

Verification that a user or identity is who they claim to be, using multi-factor authentication (MFA), single sign-on (SSO), and certificate-based controls.

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Identity and access management services that deliver peace of mind

Baidam's IAM services are delivered through a delivery model from advisory, architecture, to implementation. Our services are aligned with your environment, compliance requirements, and desired maturity level.

Our IAM model operates across five interconnected functions:

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Why choose Baidam for your IAM services?

We’re an award-winning, 100% Australian-owned organisation with a proven track record of delivering identity and access management solutions to enterprise and government clients across Australia. Our team and advisory capability are based in Australia, with engagements structured to meet Australian data sovereignty and security requirements.

We’ve been there and done that. Our IAM service models are designed and implemented by security professionals who understand how identity governance operates in your specific environment.

  • Enterprise and government focus: We understand the complex and highly regulated nature of enterprise and government clients and tailor the scope accordingly.

  • Compliance-driven methodology: Every IAM engagement is aligned to the relevant frameworks such as ISM, Essential Eight, ISO 27001, and IRAP. Our documented outputs also serve as evidence of compliance.

Integration with broader security services: Our model integrates IAM with your managed security services, including SIEM, endpoint detection, and incident response for unified security. 

Partnering with Baidam also delivers measurable social impact. When you work with us, you’re also helping to address technical inequity for Indigenous Peoples across Australia. You can read more here.

CONTACT FORM

Discuss your IAM needs

CALL US

1300 224 326

Get in touch

Talk to one of our IAM specialists today

If your organisation needs to uplift its identity governance, implement structured access controls, or prepare for ISO 27001, IRAP, or Essential Eight compliance, we have the experience to help.

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FAQs

Identity and access management FAQs

  • Identity management covers the creation, maintenance, and deactivation of digital identities, including establishing who a user is within a system and keeping that record up to date.
     

    Whereas access management controls your identity permissions and determines which systems, data, and functions are available based on defined roles and policies.

  • ISO 27001 Annex A includes specific controls around access management, user registration, privileged access rights, and review of access rights. A well-designed IAM programme provides the documented policies, access control configurations, and periodic review processes required to satisfy these controls.
     

    It also generates the audit evidence for compliance during certification and surveillance audits.

  • Role-based access control (RBAC) is an access management model in which permissions are assigned to defined roles rather than directly to individuals.

    Users are granted access by being assigned a role, which determines the systems and data they can access. RBAC simplifies access administration, reduces instances of granting excessive permissions, and creates a consistent, auditable access model where managing individual permissions at scale becomes unworkable.

  • IAM is the operational foundation of zero trust.

    Zero trust operates on the principle that no user, device, or system should be trusted by default, regardless of network location.

    IAM provides the continuous verification, least-privilege access enforcement, and conditional access controls that make zero trust functional in practice.

Talk to one of our IAM specialists today

If your organisation needs to uplift its identity governance, implement structured access controls, or prepare for ISO 27001, IRAP, or Essential Eight compliance, we have the experience to help.  

Like to chat to our IAM specialists about identity governance and IAM services that fit your environment - and your programme? Just reach out.

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