Managed endpoint detection and response integrated with security operations
Endpoints are where most cyberattacks begin. Your laptops, servers, mobile devices, and cloud workloads are common entry points for threat actors. These assets need to be monitored and defended at scale.
The difference between endpoint security and endpoint detection and response
Endpoint security secures the scoped devices that connect to your network and systems, like workstations, laptops, servers, mobile devices, and virtual machines.
Endpoint detection and response is the capability layer that monitors devices, detects threats in real time, and gives security teams the visibility and context to investigate and act on what's found.
Where traditional endpoint protection security focuses on blocking known threats at the perimeter of each device, EDR continuously monitors endpoint behaviour, records activity, and enables security teams to detect, investigate, and respond to threats that bypass preventive controls, working to limit their progression and reducing dwell time.
Today’s threat actors operate through legitimate tools and deliberately avoid signature-based detection. Endpoint security without detection and response capabilities leaves significant blind spots that are vulnerable to attacks. EDR is designed to significantly reduce those blind spots and improve detection coverage across your endpoint environment.
Managed endpoint detection and response gives your organisation visibility across in-scope endpoints - and the expert capability to act on what’s found, fast.
Baidam delivers endpoint detection and response (EDR) as a fully managed service, deployed across your environment, integrated with security operations, and aligned to the compliance frameworks that matter in enterprise and government contexts. We don’t hand you the tool and walk away. We operate it for you. The outcome? Your organisation receives enterprise-grade endpoint detection capability, without the overhead of managing it in-house.
Endpoint protection vs endpoint detection and response for security programmes
Understanding the difference between endpoint protection and endpoint detection and response is critical when scoping your endpoint security programme.
Traditional protection tools, such as antivirus, anti-malware, and device control, operate on a prevention model. They identify and block threats based on known signatures and policy rules. It’s a necessary baseline, but not sufficient on its own. Endpoint security needs to go further to improve the chances of detecting and responding to threats that preventive controls alone may miss.
Baidam’s endpoint security adds four critical capabilities that traditional protection methods alone can’t provide:
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Behavioural detection: EDR monitors process activity, file behaviour, network connections, and user actions to identify anomalies that signature-based tools miss - significantly improving detection coverage across your endpoint environment.
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Threat investigation: When a suspicious event is detected, EDR provides the context to understand what happened, how far it spread, and what was affected, creating a complete picture.
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Containment and response: EDR enables active response actions such as isolating a compromised device, terminating a malicious process, or rolling back changes, reducing the window between detection and containment.
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Continuous recording: EDR retains a detailed record of endpoint activity, enabling retrospective investigation and structured evidence to support forensic and audit requirements.
For enterprise and government organisations operating in high-risk or regulated environments, an EDR capability is the starting point for stronger security.
01
Endpoint Onboarding
We scope and deploy the EDR solution across your workstations, servers, cloud workloads, and remote devices. We verify coverage across in-scope endpoints before handover, so the programme is active and monitored from day one.
02
Policy Configuration
We configure and tailor detection policies and response rules to your environment, risk tolerance, and operational requirements, including supporting compliance obligations such as the Essential Eight and ISM.
03
Continuous Monitoring
Our team continuously monitors endpoint telemetry, reviewing alerts and activity streams for compromise, suspicious behaviour, and policy violations.
04
Threat Investigation
Our analysts begin their investigation when a suspicious event is flagged. We trace the activity chain, assess scope, and determine whether a genuine threat is present. You receive clear findings, not a queue of raw alerts, so your team knows exactly what happened, what was affected, and what action was taken.
05
Containment Actions
We move to contain confirmed threats promptly, including isolating devices, terminating malicious processes, and blocking movement in line with your defined approval thresholds. Our containment actions are in line with your approval thresholds, providing full activity logging for post-incident review.
06
Continuous Tuning and Optimisation
We review and refine your detection policies regularly to reduce false positives, incorporate new threat patterns and expand coverage as your environment changes. Baidam provides an ongoing endpoint cybersecurity operation, not a set-and-forget deployment that degrades the moment your environment changes.
Baidam’s endpoint security management model covers the full operational lifecycle – from initial deployment to continuous improvement. Our team manages every component, so your security function gains EDR capability without the internal costs.
What we offer:
Endpoint security management model supports operational lifecycles
EDR integrated with SIEM and security operations
The most serious threats don’t stay contained to a single system. They move across endpoints, networks, identities, and cloud environments – they can only be detected by correlating the data across all of them.
Baidam’s managed endpoint detection and response operates within an organisation’s wider security programme.
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Log forwarding to SIEM: Endpoint telemetry feeds directly into our managed SIEM service, enriching correlation across your environment
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Threat correlation: Endpoint alerts are correlated with network, identity, and cloud signals to reveal multi-stage attacks that appear benign when viewed at the endpoint level alone
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Escalation workflows: Confirmed endpoint incidents are escalated through structured pathways into our Security Operations Centre, where we triage and prioritise incidents proactively
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Incident response coordination: Our incident response capability is activated through structured escalation pathways. Documented handoff processes minimise delays and maintain continuity of information between teams.
Endpoint detection used in isolation has limitations. When it’s connected to your broader security operations, it becomes a force multiplier for government and enterprise security.
Why choose Baidam as your managed endpoint detection and response service provider?
Baidam is a multi-award-winning, 100% Australian-owned cybersecurity firm trusted by enterprise and government organisations across Australia. Our managed endpoint detection and response is designed to integrate and operate as a unified capability, not a stack of separate tools.
What sets us apart:
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Enterprise and government focus: Our service delivery models are built to meet the scale, procurement requirements, and risk obligations of large and regulated organisations. We understand your operating context without having to be briefed extensively.
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Compliance alignment: Endpoint detection and response controls are mapped to Essential Eight Maturity Model requirements and ISM controls, with documented evidence available for audit and assurance purposes. Compliance frameworks are naturally embedded into our services.
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Structured governance reporting: Reports on detection activity, incident volumes, containment outcomes, and coverage metrics are structured for CISOs, risk committees, and compliance audiences, and provided on a defined frequency.
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Integration with managed security services: Our managed security services integrate within existing operations as a consolidated capability, not fragmented tools.
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Sovereign Australian delivery: Our team and operations are based in Australia, with data handling practices aligned to Australian sovereignty and data residency requirements - critical considerations for government and regulated enterprise environments.
As an IRAP-assessed, ISO 27001-certified, and ASD Partner organisation, Baidam brings independently verified credentials that give enterprise and government clients the assurance they need before they engage us. Partnering with Baidam also delivers measurable social impact, supporting employment, education, and career pathways for First Nations Australians.
Get in touch
Speak with an endpoint security specialist today
Our specialists work closely with enterprise and government organisations across Australia to deploy, configure, and manage EDR capabilities tailored to your environment.
Whether you're deploying EDR for the first time, strengthening existing endpoint security, or taking over an underperforming solution, we can help. Get in touch today.
FAQs
Managed endpoint detection and response FAQs
Common questions about managed endpoint detection and response, answered.
Endpoint detection and response (EDR) continuously monitors your scoped devices, such as laptops, servers, workstations, and the cloud, for malicious activity.
Unlike traditional antivirus software, EDR uses behavioural analysis to detect threats that often bypass signature-based controls, and provides the tools to investigate and respond to confirmed incidents.Endpoint protection security focuses on preventing threats from execution through blocking malware, enforcing policies, and controlling device access.
Endpoint detection and response go further by continuously monitoring device behaviour, investigating suspicious activity, and enabling active containment when threats are confirmed. A modern security programme needs both platforms to work in sync.Managed endpoint detection and response is an EDR capability delivered as a fully outsourced service. Instead of implementing and operating EDR internally, your organisation engages a provider like Baidam to manage the service on your behalf. Outsourcing your endpoint security service gives you enterprise-grade detection capability without having to build and maintain an in-house security operations function.
EDR is one of the most effective controls for detecting ransomware early in the attack chain. It often identifies behavioural indicators before encryption begins, enabling a faster containment response that limits the possibility of widespread impact.
EDR and SIEM provide different yet complementary detection systems in your organisation.
EDR provides visibility into endpoint behaviour while SIEM correlates data across your entire environment: endpoints, networks, cloud platforms, and identity systems. Together, they provide a wider and deeper level of detection coverage.
Baidam's managed services are designed to integrate both capabilities into a unified security operation - so your endpoint and SIEM data work together, not in parallel.
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Products & Licensing
We offer a comprehensive portfolio of advanced security software solutions, from endpoint protection to data encryption in the cloud.
Talk to one of our EDR specialists today
If your organisation needs to deploy EDR, close the blind spots that antivirus alone can't, or hand off 24/7 endpoint monitoring to an Australian SOC without the overhead of running it in-house - we have the experience to help.
Like to chat to our specialists about deploying, strengthening, or optimising your endpoint detection? Just reach out.
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