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Fraudulent domain takedown services to protect your reputation and customers

When a fraudulent domain impersonating your organisation goes live, the damage to your reputation, customers and bottom line can be swift and severe.

Baidam moves fast to contain threats and limit their impact on your organisation.

01

Identify the domain

We identify fraudulent domains through continuous monitoring, threat intelligence feeds, and direct reporting. Our team assesses scope, intent, and current activity to prioritise response (without increasing internal workloads).

02

Gather forensic information

Before any domain takedown request is submitted, we capture and preserve forensic evidence, such as WHOIS records, hosting data, screenshots, DNS configuration, and associated infrastructure to support a takedown request and your audit processes.

03

Engage fast with registrars and domain providers

WeWe submit coordinated takedown requests to domain registrars, hosting providers, and relevant abuse channels. Our team knows how each registrar and provider operates, which reduces unnecessary delays and gives your organisation a structured approach that maximises the likelihood of a successful outcome.

04

Escalate through the right channels 

Where registrar-level action is insufficient, we escalate through appropriate channels, including CERT Australia, ACSC reporting mechanisms, and relevant national and international bodies. Our team is experienced in the compliance considerations that apply to regulated industries and factors these into the escalation approach.

05

Monitor on an ongoing basis

While domain takedown is our immediate response, it’s not the end. We stay active after the threat has been contained by continuing to monitor for re-registration, infrastructure reuse, and related threat activity, reducing the risk of recurrence and enabling a faster response if the threat resurfaces.

Domain takedown designed for highly-regulated environments

Baidam’s end-to-end domain takedown process is structured, evidence-driven, and built for the governance requirements of enterprises and governments. We don’t just submit a form and wait; we manage every step so your organisation has the strongest possible response to the threat.

Here's our process:

We provide an end-to-end domain takedown service for enterprise and government organisations across Australia. We don't treat fraudulent domain takedown as a helpdesk ticket that’s lined up in the queue with other alerts. It’s a security operation that’s integrated with threat detection, evidence-based escalation, and your existing incident response capability.

Our team responds urgently and remains engaged with your organisation until the threat is fully resolved.

CONTACT FORM

Discuss your domain takedown needs

CALL US

1300 224 326

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Report a Fradulent Domain

Every hour a fraudulent domain stays live, the damage grows. Baidam contains the threat fast — preserving evidence, engaging registrars and hosting providers, and escalating through the right channels until it's fully resolved. We respond urgently and stay engaged until you're in the clear.

What’s a fraudulent domain and what can it do?

Baidam's comprehensive IAM services A fraudulent domain is a maliciously registered or configured domain or URL that mimics your brand, infrastructure, or identity to target your customers, staff, or partners.

Common types include:

  • Phishing domains: Websites built to steal login credentials or financial information by impersonating trusted brands or services

  • Lookalike domains: Domains that closely resemble your organisation’s web address, sometimes have typos in them, and deceive users into thinking it’s a legitimate site

  • Brand impersonation domains: Domains using your name, logo, or brand identity to conduct scams or spread misinformation

  • Email spoofing infrastructure: Domains configured with spoofed mail records to send fraudulent emails that appear to originate from your organisation.

​These threats move fast. Our team is structured to respond quickly - identifying, containing, and actioning takedown requests as rapidly as the registrar and hosting environment allows.

01

Proactive domain monitoring

We Depending on your service engagement, we can continuously check for newly registered domains that match your brand terms, trademarks, and naming conventions. Any resurfacing fraudulent domains are identified and taken down quickly.

02

Real-time alerting

When a suspicious domain surfaces, we notify your team promptly and begin triage, enabling an early response before the threat has the opportunity to escalate.

03

We Domain threat data feeds directly into your SOC, connecting with broader threat activity and faster incident classification.

04

Governance  reporting

We provide reporting on detected threats, takedown activity, and monitoring outcomes. The reports are structured for executive and compliance audiences and delivered on a defined cadence.

The capability is part of Baidam's managed security services, scaling with your organisation and integrating directly with your existing security operations.  The outcome? Protection that works in the background, so your team can focus on what matters.

Domain monitoring and takedown for ongoing protection

A single takedown neutralises the immediate threat. But fraudulent domains can keep resurfacing under different names and on different infrastructure. Visibility of all your systems is what keeps you ahead of them. Baidam's domain monitoring and takedown model operates as part of your broader security programme, not as a one-off operational task. Our capability provides a faster response to new threats.

It includes:

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Why choose Baidam for your domain takedown services?

Baidam created the first co-designed SOC and is a First Nations cybersecurity business with proven experience protecting enterprise and government clients. across Australia.  

Here’s what sets us apart:

  • Integrated with security operations: We don’t manage domain threats in isolation. Our team connects takedown activity with incident response, threat intelligence, and SOC monitoring - providing a coordinated response across your security programme.

  • Enterprise and government experience: We understand the reporting requirements, procurement frameworks, and risk obligations of large and regulated organisations. We're IRAP-assessed, ISO 27001-certified, and an ASD Partner, so you don’t have to spend much time explaining your environment to us.

  • Structured escalation model: We work through the right channels in the correct order - contacting registrars, hosting providers, abuse teams, and national bodies with documented evidence at every step. A structured, evidence-based process gives your organisation the best possible chance for a fast and defensible resolution.

  • Governance-ready reporting: Takedown activity is documented and reported in formats your board, risk committee, or compliance team can use directly - delivered on a structured schedule so the right people stay informed.

  • Recognised for what we deliver: Cyber Daily's Indigenous Cyber Security Business of the Year 2025, Deloitte Technology Fast 50 (#31, 2024), AFR Fast 100 (#30, 2024), and Social Traders certified.​

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CONTACT FORM

Discuss your domain takedown needs

CALL US

1300 224 326

Get in touch

Report a Fradulent Domain

Every hour a fraudulent domain stays live, the damage grows. Baidam contains the threat fast — preserving evidence, engaging registrars and hosting providers, and escalating through the right channels until it's fully resolved. We respond urgently and stay engaged until you're in the clear.

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FAQs

Domain takedown FAQs

Have questions about our domain takedown process? Here are the ones we hear most.

  • Contact Baidam directly using the form below or via our emergency contact pathway. We'll triage the domain immediately, gather initial evidence, and advise on the fastest available escalation route. We can initiate a response more quickly under an existing managed services engagement for government and enterprise clients. From the moment you contact us, our team takes ownership of the process and keeps you informed at every stage.

  • Timeframes depend on the registrar, hosting provider, jurisdiction, and the strength of the evidence package we submit. Some registrars act within hours; others require sustained escalation over days. We manage the full process and keep your team informed at every step.

  • A strong takedown submission includes the fraudulent domain URL, evidence of harm or impersonation (screenshots, email headers, user reports), your organisation's legitimate domain and brand details, and any available WHOIS or hosting information. Our team handles evidence gathering as part of the engagement, so you can see the steps we’ve taken to contain the threat.

  • In many cases, yes. We use international escalation channels, including ICANN-accredited registrar processes, CERT-to-CERT channels, and global hosting provider abuse teams to pursue takedowns regardless of where infrastructure is located. Outcomes depend on the registrar, jurisdiction, and hosting environment, but we will use all available pathways on your behalf.

  • Domain monitoring is the proactive, continuous process of identifying newly registered domains that may be impersonating your brand. Domain takedown is the active process of removing or disabling a confirmed fraudulent domain. Both are effective when delivered together. Early detection gives takedown a faster window to act, limiting the opportunity for a fraudulent domain to cause harm.

Talk to one of our domain takedown specialists today

Are you currently facing a fraudulent domain threat? Don’t wait for the damage to escalate. Contact Baidam now to initiate a domain takedown request or discuss an ongoing domain monitoring and takedown service.

 

For ongoing protection, complete the enquiry form below and one of our domain specialists will be in contact to discuss your requirements.

Contact Us

Situations in which you need a domain takedown service

You need a domain takedown service as soon as your organisation notices any of the following:

  • Active phishing campaigns: Users are receiving emails or messages linking to a domain or URL impersonating your brand

  • Customer impersonation: A fraudulent domain is being used to deceive your customers into disclosing sensitive information or making payments.

  • Credential harvesting: A spoofed login page is capturing staff or customer credentials at scale

  • Malware distribution: A lookalike or copycat domain is serving malicious downloads or redirecting users to exploit your organisation’s internal systems.

​Every hour a fraudulent domain stays live, the damage increases. A fast domain takedown process doesn’t just stop the threat; it gives your organisation the right response through the right channels at the right time and limits the impact on your reputation, customers and operations.

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